Provide end user support for Tyler's internal customers via telephone, email, remote control and in person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer related issues Learn the functions and back end of Tyler's applications and corporate software so

Analyze and verify images and data of residential/agricultural properties to ensure that property records reflect current and accurate property characteristics. List or update information on property records as needed. Drive to property locations, getting in and out of vehicle. Physically walk around and examine all buildings to determine required property characteristics

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.

Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed. Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients. Lead, contribute to and manage work streams, resolving any discrepancies as needed. Assist and lead staff with varying degrees of issue resolution including b

Prepare and consolidate Division financial plans and projections. Provide biweekly, quarterly and annual reports to senior management including financial projections and operating performance. Prepare analysis of results versus expectations for senior management and make recommendations and/or changes to improve and support business operations. Drive operational efficienc

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Reporting and Data Analysis Serve as subject matter expert for all online marketing data sources. Work across other shared services marketing teams to develop and oversee digital tracking requirements and identify opportunities for marketing reports to include additional digital metrics. Work with marketing data engineering team to ensure data accuracy and completeness in

Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhancements. Participate in ne

Software Support Specialist The Software Support Specialist handles issues which may require some research, thought, and troubleshooting skills.The Software Support Specialist will provide basic level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. You will learn how to ensure

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows Operating Syste